I tried a free trial of IMDb Pro and wasn't sure I wanted the service and cancelled it. A few months later I thought I would try it and went to register for an account.
After revealing my email, IMDb automatically charged the credit card I used for the previous account. I did not want that card charged. While trying to find a number whch included contacting the parent company Amazon, I learned that even the Amazon Corporate office couldn't contact IMDb customer service. I then contacted my credit card company to see about disputing the charges The CSR at the credit card company was dumbfounded that even they couldn't contact IMDb by telephone.
I have wasted countless hours trying to get the account cancelled, I won't deal with a company that does business like and have serious concerns about the security of personal information, and a credit issued. I strongly recommend avoiding IMDb Pro at all costs!
Reason of review: Problems with payment.
Monetary Loss: $117.
Preferred solution: Full refund.